1. Introduction
MR STEVEN RICHARD TOPPLE (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit steventopple.top or contact us through our website.
2. Who we are
3. Information we collect
We collect only the information that is necessary to respond to your enquiries and provide our logistics services. This may include:
- Contact details you provide in our contact and quote forms, such as your name, email address and company name.
- Shipment information you provide when requesting a quote, such as origin, destination, cargo type, weight, volume and preferred dates.
- Correspondence if you email us directly, including any details contained in your messages.
- Technical data collected automatically, such as browser type, device type and pages visited, where analytics cookies are used.
4. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide freight quotations.
- Coordinate and manage shipments you ask us to handle.
- Provide customer support and communicate important updates.
- Maintain records for accounting and legal obligations.
- Improve the content and performance of our website.
5. Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following bases:
- Consent — where you agree to receive marketing communications from us.
- Contract — where processing is necessary to provide the services you have requested.
- Legitimate interests — for improving our website, responding to enquiries and maintaining security.
- Legal obligation — where we are required to retain records by law.
6. Cookies
Our website uses only essential cookies where necessary for the site to function. We may use analytics cookies to understand how visitors use our site. For full details, please see our Cookie Policy.
7. Sharing and disclosure
We do not sell, rent or trade your personal data. We only share information where necessary to deliver our services, such as:
- Transport providers, carriers, customs brokers and agents involved in moving your goods.
- Service providers that host our website or provide analytics tools.
- Regulators, courts or law enforcement where required by law.
Where we share data, we require the recipient to handle it in accordance with applicable data protection law.
8. Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, including for accounting, tax and legal obligations. Enquiry correspondence is generally retained for a period of up to 24 months after the last contact.
9. International transfers
Where shipments involve countries outside the UK, limited shipment-related information may be shared with international partners. Where required, we rely on appropriate safeguards to protect your data.
10. Data security
We use appropriate technical and organisational measures to protect your personal data, including access controls and secure handling procedures. No method of transmission over the internet is completely secure, but we work hard to keep your information safe.
11. Your rights
Under the UK GDPR you have the right to:
- Access a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data where applicable.
- Restrict or object to certain processing.
- Request data portability where applicable.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at nguyenhoangluan230176@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
12. Children’s privacy
Our website and services are intended for business users and are not directed at children under the age of 16. We do not knowingly collect personal data from children.
13. Third-party links
Our website may link to third-party websites such as OpenStreetMap. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any external sites you visit.
14. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Where changes are significant, we will make reasonable efforts to notify you.
15. Contact us
If you have any questions about this policy or how we handle your data, please contact us: